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AI development services

AI development services, from use case to production

ScalaCode provides AI development services for teams that need a working AI product on their own data. We scope the use case, prove it in a 3 to 4 week proof of concept, then ship custom AI development into production with tests, monitoring and a release process your engineers can run.

RAG systemsAI agentsLLM featuresML modelsAI in existing software
50+

AI systems running in production

500+

projects shipped since 2012

1,300+

clients served since 2012

4.8/5

on Clutch, from 33 verified reviews

45+

countries with live clients

ISO

9001:2015 certified delivery process

Trusted by teams at

NikeVolkswagenSonyMcDonald'sDomino'sAirtelBudweiser
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Clutch 4.8/5Verified client reviews

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GoodFirmsReviewed software partner

ISO

ISO 9001:2015Certified delivery process

GDPR

GDPR compliantData handled under EU rules

Definition

What AI development services cover

Most of the effort in an AI project goes into data, integration, evaluation and release, and the model is one part of it.

What are AI development services?
AI development services are the engineering work of designing, building and running software that uses machine learning or large language models to do a business task. The work covers choosing the use case, preparing data, selecting or training a model, integrating it with existing systems, and testing and monitoring it once it is in production.

Related: RAG development answers from your documents. Agentic AI takes actions in your systems. LLM development covers fine-tuning and serving.

Build or buy

Custom AI development or an off-the-shelf tool

Many teams should start with a tool they can buy. Custom AI software development pays off when the task depends on your own data, your own workflow or a cost per request that a SaaS seat price cannot meet.

Off-the-shelf AI toolAI feature in your productCustom AI system
What you getA hosted product your staff log in toAI calls inside software you already runA system built around your data, rules and integrations
Pick it whenThe task is generic, such as meeting notes or writing helpYour users need AI inside the screens they already useThe task is specific to your business and repeats at volume
Typical timelineDays to set upA 3 to 4 week proof of concept, then the buildA 3 to 4 week proof of concept, then a build schedule fixed in writing
Data and controlYour data sits with the vendorYour data stays in your stack, the model may be hostedYour data, prompts, models and evaluation sets stay with you
Where it falls shortCannot reach your internal systems or rulesLimited by what your current architecture exposesNeeds an owner for monitoring and updates after launch

If you already know the answer must come from your own documents, start with RAG development.

What we build

AI development services we offer

One team covers the use case, the data, the model and the software around it, so the proof of concept and the production build share the same people and code.

Book a 30-minute AI strategy call

AI use case discovery

A 1 to 2 week sprint that ranks your candidate use cases by value, data readiness and risk, and ends with a build plan and estimate. The sprint is free.

AI proof of concept

A working prototype on your own data in 3 to 4 weeks, scored against an evaluation set, so the go or no-go decision rests on measured results.

RAG and knowledge assistants

Assistants that answer from your documents, tickets and databases with citations and per-user access control.

RAG development

AI agents and workflow automation

Agents that read, decide and act in your CRM, ERP or ticketing system, with approval steps where a mistake is costly.

Agentic AI development

LLM application development

We build prompt pipelines, model routing, fine-tuning and serving for products built on large language models.

OpenAIClaudeLlama
LLM development

Machine learning models

We train forecasting, scoring and classification models on your historical data and deploy them behind an API or a batch job.

Machine learning development

AI features in existing software

AI application development services for products already in production. We add summarising, search, extraction or recommendations to your current codebase through your normal release process.

Computer vision and document AI

We build OCR, layout parsing and object detection for drawings, forms, invoices and photos, with a review screen for low-confidence results.

OCRVision models

AI evaluation and monitoring

We build evaluation sets from the questions and cases your users bring, add regression gates in CI and track quality, cost and latency after launch.

Have a use case and want a second opinion on it

Bring the use case, the data you have and the system it has to fit into. In 30 minutes the ScalaCode team will tell you whether a tool, a feature or a custom build fits, and what the first step costs.

Book a 30-minute AI strategy call
Architecture

Four patterns behind the AI software we ship

These choices decide accuracy, cost and how much your team can trust the output, more than the choice of model does.

Retrieval before generation

The model answers from passages retrieved from your own sources and cites them, so answers stay current when your documents change.

Question→Retrieve→Rerank→LLM→Cited answer

Human review on low confidence

Results below a confidence threshold go to a person to confirm or correct, and those corrections feed the next evaluation round.

Input→Model→Confidence check→Auto+Review queue

Routing by cost and difficulty

A router sends routine requests to a small, cheap model and hard or sensitive ones to a frontier model, which keeps cost per request predictable.

Request→Router→Small model+Frontier model

Structured output into your systems

Any output that feeds another system is constrained to a schema and validated before it is written, so a malformed response never reaches your database.

Prompt→Model→Schema check→Your system
Talent Matched recruiter dashboard ranking candidates for a role
Scala AICase study · HR tech

Talent Matched: AI candidate scoring and voice screening

A multi-tenant ATS and a candidate search engine share one AI agent, Tallie, which runs on a private LLM and ranks candidates for each role with the reasoning shown. Spoken screening answers are transcribed and scored too.

Candidates ranked in minutes instead of days

Ranking and shortlisting time, per the client

AI agentPrivate LLMSemantic searchVoice screeningMulti-tenant SaaS
Read the Talent Matched case study
How we work

Our AI development process

A proof of concept takes 3 to 4 weeks. The production schedule is fixed in writing after it, based on your data, integrations and compliance scope.

  1. 01

    Use case and data review

    We look at the task, the data behind it, the systems it touches and what a wrong answer costs. You get a ranked shortlist, an architecture and an estimate.

    1 to 2 weeks
  2. 02

    Evaluation set first

    Before any build, we collect the questions and cases your users bring and write down what a correct result looks like. Every later change is scored against this set.

    Discovery
  3. 03

    Proof of concept on your data

    A working prototype scored against the evaluation set. If the results fall short of what a build needs, we say so and you can stop there.

    3 to 4 weeks
  4. 04

    Production build in your stack

    We work in your GitHub or GitLab, your code review, CI pipeline and project tracker. Automated tests run on every change.

    Planned after the proof of concept
  5. 05

    Staged release

    Every release goes through staging before production, and new model versions reach a small share of traffic first.

    Launch
  6. 06

    Monitoring and improvement

    Dashboards track quality, latency and cost per request. Drift or a failed evaluation run raises an alert before users notice.

    Ongoing
An engineer with a laptop in a server room
Since 2012

One team, 14 years of shipping

500+

projects shipped since 2012

50+

AI systems running in production

1,300+

clients across 45+ countries

14

years building software, since 2012

Ownership and security

Your code, models and data stay yours

Every AI system we build is set up so your team can audit it, run it and change vendors later.

ISO

IP from the first commit

Code, prompts, trained models and evaluation sets belong to you from the first commit, and NDAs are standard.

Built in your repositories

We work in your GitHub or GitLab and your cloud accounts, so nothing has to be handed over at the end.

One accountable team

Your project is staffed by ScalaCode's own engineers from scoping to launch.

Guardrails on input and output

PII redaction and prompt-injection checks run on every request, and every prompt, response and model version is logged for audit.

Tech stack

Models and tools we build with

We pick per workload and per the cloud you already run. Business logic sits apart from the model, so a model swap is a configuration change.

Language models
OpenAI GPTClaudeGeminiLlamaMistralQwen
Machine learning
PyTorchscikit-learnXGBoostLightGBMHugging Face
Retrieval
Postgres pgvectorPineconeQdrantWeaviateElasticsearch
Agents and orchestration
LangGraphLlamaIndexModel Context ProtocolOpenAI Agents SDK
Evaluation and observability
LangfuseLangSmithRAGASPromptfooOpenTelemetry
Cloud
AWS BedrockAzure OpenAIGoogle Vertex AIYour existing cloud
Client reviews

Rated 4.8/5 by the clients we build for

Verified reviews from Clutch and GoodFirms, and clients on camera.

Clutch4.8
★★★★★

33 verified reviews on Clutch

Kennith of CarKenny in his video review
YouTube video reviewKennithFounder, CarKenny
Clutch review★★★★★
“What sets ScalaCode apart is their technical AI expertise and an understanding of a client's organizational ethos.”
Laurence LongetDirector, MGENAI development for an insurance company
Clutch review★★★★★
“They managed to balance technical skill with an understanding of the marketing world.”
Desmond ClarkeOperations Manager, Open VelocityAI dashboard development for a marketing consultancy
Clutch review★★★★★
“Their engineers responded with remarkable agility.”
Alex BenedychukChief Executive Officer, Regis TeamAI development for a media company
GoodFirms review★★★★★
“Their team displayed exceptional technical expertise and a deep understanding of AI technologies, which significantly enhanced the functionality of our app.”
Saurabh LalVice President, Studio GrapheneAI-driven mobile app development
GoodFirms review★★★★★
“They built a high-performance, AI-powered platform that transformed video engagement for learning.”
Andrei LaperieFounder, Kwizie.aiAI video learning platform (web development)
Clutch review★★★★★
“What stood out to us as most impressive and unique about ScalaCode was their ability to humanize complex AI.”
Nerissa AllenPresident and CEO, Black Business Association of BCAI development for a business association
Clutch review★★★★★
“Their team often proposed innovative features we hadn't considered.”
Sankaran SreeramanCo-Founder & Managing Director, TabSquare.AIMobile app for a restaurant software company
Questions buyers ask

AI development services FAQs

We will answer anything not covered here on the call.

How much do AI development services cost?

The discovery sprint is free and ends in a written proposal with a fixed quote. An AI proof of concept starts at $4,999, and a dedicated AI engineer starts at $1,799 a month. The production build is quoted after discovery, because data quality, integrations and compliance scope set the final figure.

How long does an AI development project take?

A proof of concept takes 3 to 4 weeks. The production timeline after that depends on how many systems it connects to and how strict the review and compliance steps are, and we put it in writing before the build starts. Our engineers use AI coding agents, which shortens the build.

Do we need our own data to start?

You need enough examples to judge the output, such as past documents, tickets or records and a list of the questions users ask. Most projects start on data the business already holds. Where data is thin, the discovery sprint tells you what to collect before a build makes sense.

Which models and platforms do you use?

We use OpenAI GPT, Claude and Gemini where data can go to a hosted model, and open models such as Llama, Mistral and Qwen when it has to stay in your cloud or on your servers. For forecasting and scoring we use classical machine learning such as XGBoost and PyTorch models. The choice is made per workload after a benchmark on your data. Narrow, high-volume tasks often suit a fine-tuned small language model.

How do you make sure the AI is accurate?

We build an evaluation set from the questions and cases your users bring before the build starts, and every prompt change, model swap or retrain is scored against it in CI. Low-confidence results can go to a person for review. After launch, dashboards and alerts track quality, latency and cost.

Who owns the models, code and data?

You do. Code, prompts, trained models and evaluation sets are yours from the first commit, NDAs are standard, and we work in your repositories and cloud accounts. To grow your own team, you can hire ML engineers or AI agent engineers.

Can you add AI to our existing software?

Yes. Most of our AI application development services work happens inside products that are already live. We work in your codebase, code review and CI pipeline, add the AI feature behind a flag, and release it through staging like any other change. Internal assistants built this way often grow into enterprise copilots.

What is the difference between custom AI development and AI software development?

The terms are used interchangeably. Both describe building AI that runs on your data and inside your own systems. Custom AI development usually signals that the model, prompts or training data are specific to your business.

One team, matched to your working hours

We schedule 4 to 6 hours of daily overlap with US time and a full working day with the UK and Europe, so reviews, demos and fixes happen during your working hours.

Book a strategy call
Kennith, founder of CarKennyWatch Kennith's review

CarKenny: an AI vehicle app, built with ScalaCode

KennithFounder, CarKenny
Free 30-minute strategy call

Find out what your AI use case needs to reach production

  • 30 minutes with the ScalaCode team
  • Whether a tool, a feature or a custom build fits your use case
  • What is realistic, what it costs and how long it takes
Clutch

“What sets ScalaCode apart is their technical AI expertise and an understanding of a client's organizational ethos.”
Laurence Longet, Director, MGEN (Clutch review)

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