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AI in fintech

AI in fintech for fraud signals, KYC checks and credit risk

ScalaCode builds AI for payment, lending and banking products that scores fraud and AML signals, checks KYC documents, models credit risk and answers customer questions, with every model decision logged for your risk and compliance teams.

50+

AI systems running in production

14 years

building software since 2012

500+

projects shipped since 2012

1,300+

clients in 45+ countries

4.8/5

on Clutch, from 33 verified reviews

ISO

9001:2015 certified delivery process

Financial services teams and global brands we have worked with

EdelweissAmeriSave MortgageAirtelSonyNikeVolkswagenDomino's
Definition

What AI in fintech covers

Models that score, check, read and answer inside payment, lending and banking flows, with analysts deciding the hard cases.

What is AI in fintech?
AI in fintech is the use of machine learning and language models in financial products to score transactions for fraud, rank AML alerts, check identity documents, estimate credit risk, match payments to records and answer customer questions. Each model sits inside a regulated workflow, so its decisions are logged, explained and reviewed by people.
Why fintech AI stalls

Four places fintech AI projects get stuck

The score cannot be explained

A credit or fraud score without reasons fails model risk review and cannot be explained to a declined customer. Every score ships with reason codes and a decision log your risk team can audit.

Outcome labels arrive late

Chargebacks and defaults land weeks or months after the decision, so training data trails the fraud and credit patterns of today. We audit labels in discovery and start with anomaly scoring where the history is short.

The model sits outside the money flow

A score in a dashboard that nobody checks before money moves changes no outcomes. The scoring API goes inside authorisation, onboarding or underwriting, with your rules as the fallback.

Documents still go to a person

KYC packs, bank statements and payslips arrive as photos and PDFs that analysts key in by hand. Document AI extracts the fields, checks them against each other and sends mismatches to review.

Use cases

Financial AI we build for fintech products

Examples of where AI fits in payments, lending and banking. Where a use case has its own service page, the card links to it.

Have a fraud, KYC or credit decision to automate?

Bring a sample of the decisions, the data behind them and where they happen today. In 30 minutes we will tell you which ones a model could take and what a pilot costs.

Book a fintech AI strategy call
Choosing the tool

Machine learning, an LLM or rules for each banking AI decision

Most fintech products need all three. Our view is that a language model should read and draft, and a trained model or a rule should make the decision that moves money.

Trained ML modelLanguage model (LLM)Rules
Best atScoring structured data at volumeReading documents and answering in plain languageHard limits and regulatory blocks
Fintech examplesFraud scores, credit risk, AML alert rankingKYC document reading, support assistants, statement extractionSanctions matches, transaction limits, velocity caps
Explaining a decisionReason codes from SHAP valuesCited source text, checked by a reviewerThe rule that fired
Where it sitsInside the payment or underwriting pathOnboarding, back office and supportIn front of every decision
Where it falls shortNeeds labelled outcomes to trainShould not make final credit or fraud calls aloneMisses patterns nobody has written down
Model governance

Explainability and audit for financial AI

Model risk, data protection and card data rules are written into scope during discovery, before the first model is trained.

ISOGDPR

Decision log

Every score is stored with the model version, the inputs and the reason codes, so a decision can be traced months later.

Reason codes

Credit and fraud scores carry their top factors, in a form analysts, customers and auditors can read.

Card and account data

Card data stays tokenised, and document pipelines can mask account numbers and signatures before a hosted model sees the page.

Named approvers

New models and new cutoffs go live only after a named approver on your risk team signs off.

The ScalaCode team: the engineering floor, a large group outside the office, the team at a tech expo and a Diwali group photo
How we work

How a fintech AI project runs, from data audit to production

A proof of concept on your historical data takes 3 to 4 weeks. The schedule for a model inside your payment, onboarding or lending flow is agreed in writing after that.

  1. 01

    Decision and data audit

    We list the decisions in scope, review the data and outcome labels behind them and agree the metric that counts as success.

    1 to 2 weeks
  2. 02

    Baseline

    Your current rules or manual process scored on a hold-out set of recent cases, as the number a model has to beat.

    Discovery
  3. 03

    Proof of concept

    A first model or document pipeline tested against the baseline, with a go or no-go decision at the end.

    3 to 4 weeks
  4. 04

    Build into the flow

    An API inside your authorisation, onboarding or underwriting flow, with a review queue for analysts. Automated tests run on every change, and each release goes through staging.

    Build
  5. 05

    Shadow and canary release

    The model scores live traffic in shadow first, then takes a small share of decisions with a rollback ready.

    Launch
  6. 06

    Monitoring and retraining

    We track drift, approval rates and review volume on a dashboard and retrain models on fresh outcomes. The banking and lending products around them come from our fintech software work.

    Ongoing

Fintech and AI products we have shipped

Quantflo and the digital asset marketplace are fintech builds. Talent Matched and Planwise are AI products from recruitment and construction that show how we take models into production.

All case studies
The Noida engineering floor in the evening, full of ScalaCode engineers
Since 2012

One team, 14 years of shipping

500+

projects shipped since 2012

50+

AI systems running in production

1,300+

clients across 45+ countries

14

years building software, since 2012

Client reviews

Rated 4.8/5 by the clients we build for

Verified reviews from Clutch and GoodFirms, and clients on camera.

Clutch4.8
★★★★★

33 verified reviews on Clutch

Kennith of CarKenny in his video review
YouTube video reviewKennithFounder, CarKenny
Clutch review★★★★★
“They didn't just build an algorithm; they built a tool that respects the nuances of Indigenous reconciliation.”
Kevin TaylorVP, SVXAI and software development for a nonprofit financial services firm
Clutch review★★★★★
“What stood out about Scalacode was their consultative approach and commitment to QA.”
Amie ColemanSenior Director, B2B Marketing, FlywireMobile app design and development for a payment software company
Clutch review★★★★★
“ScalaCode treated our financial ecosystem with the absolute seriousness it required.”
Andy LewisHead of Digital Payments, PayPoint plcUX/UI design for a financial services company
Clutch review★★★★★
“What sets ScalaCode apart is their technical AI expertise and an understanding of a client's organizational ethos.”
Laurence LongetDirector, MGENAI development for an insurance company
GoodFirms review★★★★★
“They built a high-performance, AI-powered platform that transformed video engagement for learning.”
Andrei LaperieFounder, Kwizie.aiAI video learning platform (web development)
Clutch review★★★★★
“They managed to balance technical skill with an understanding of the marketing world.”
Desmond ClarkeOperations Manager, Open VelocityAI dashboard development for a marketing consultancy
Clutch review★★★★★
“They make every project comfortable, deliver on time, and are well-organized.”
Asen BahtevCo-Founder, MNDB LLCMobile and web app for a proprietary trading firm
Questions buyers ask

AI in fintech FAQs

We will answer any other question on the call.

How much does AI in fintech cost to build?

The discovery sprint is free and ends in a written proposal with a fixed quote. A proof of concept on your historical data starts at $4,999, and dedicated ML engineers start at $1,799 a month. The production build is quoted after discovery, because data sources, latency and compliance scope set the figure.

Can regulators and auditors see why a model made a decision?

Yes. Each decision is logged with the model version, the inputs, the score and the top reason codes from SHAP values, and every model release carries a sign-off record. Your model risk team gets the documentation it needs for validation.

Can AI make credit decisions on its own?

We advise against it. A credit model should score and explain, and approval rules or an underwriter should make the final call on declines and edge cases. Lenders that must give adverse action reasons can take them from the model's reason codes.

How do you automate KYC document checks?

Document AI reads the ID, proof of address and selfie, extracts the fields and compares them with the application and with each other. Mismatches, expired documents and low-confidence reads go to an analyst, and every check is logged with its result. The identity verification vendors you already use can stay in the flow.

Should we use an LLM for fraud detection?

For scoring, no. Fraud scoring needs a trained model on structured transaction data that answers inside the payment path. An LLM helps around it, by summarising a case for an investigator or reading documents attached to a claim. Our AI fraud detection page covers the scoring side in detail.

Does our customer data leave our environment?

Training and scoring run in your cloud account. Where a hosted language model reads documents, account numbers, signatures and marked fields can be masked before the page reaches it. The code and trained models are yours, and NDAs are standard.

How long until a model is in production?

A proof of concept takes 3 to 4 weeks on your historical data. The timeline to a model running inside a live payment, onboarding or lending flow is fixed after the proof of concept and includes a shadow run before it acts on any decision. Our engineers use AI coding agents to shorten the build.

Have you built AI for a bank or fintech before?

Our published fintech work is Quantflo, a portfolio management system, and a digital asset marketplace with AML and KYC modules. Our published AI case studies come from recruitment and construction. On the strategy call we walk through the fraud, document and scoring patterns we would apply to your product.

They understood the business side of our requirements and often brought up solutions or ideas we hadn't considered.
Lester ChenPartner and Head of Creators, Andreessen Horowitz
Book a free strategy call

Scope your fintech AI project in 30 minutes

  • Which decisions a model could take, and which should stay with people
  • Data, compliance and timeline covered up front
  • Free, with no obligation to build with us

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