Field service apps integrated with NetSuite: web, Android and iPhone
ScalaCode built web, Android and iPhone apps for a field service company to replace its Service Pro software. Field workers view jobs, complete inspections, add photos and notes, and everything syncs with NetSuite through a secured backend.
A field service company running on NetSuite
The client's field workers used Service Pro software to manage and complete job assignments. The company wanted simpler web and mobile apps that kept every job, inspection and photo in sync with NetSuite.
Where the old process slowed field teams down
Bloated software
Service Pro was overloaded with unnecessary fields and tabs, which made routine jobs slow to complete.
Manual data preparation
Staff exported data from NetSuite into Excel and created a JotForm link for every job, which took time and invited errors.
Manual re-entry into NetSuite
Getting collected data back into NetSuite needed heavy manual work and led to discrepancies.
Secure data exchange
Data had to move between systems automatically without risking its integrity or security.
Web and mobile apps synced with NetSuite
React.js on the web, Flutter on mobile and a Node.js backend that handles every exchange with NetSuite.
- 01
Job assignment management
Field workers see assigned jobs with details, status updates and customer equipment information.
- 02
Simplified inspection forms
Inspection and questionnaire forms capture equipment details, results and notes with fewer fields and tabs.
- 03
Photo uploads
Workers take photos and upload them inside the app.
- 04
Automated NetSuite sync
Data synchronises between the apps and NetSuite in real time, with no manual exports.
- 05
Secured backend
A Node.js backend on AWS manages the automated data exchange and protects data integrity.
- 06
Mobile and desktop access
The same workflows run on Android, iPhone and the web.
Field jobs completed and synced without spreadsheets
Field workers complete jobs in simpler apps on their phones or desktops, and the data reaches NetSuite automatically. Excel exports, per-job JotForm links and manual re-entry are gone from the process.
apps replacing Service Pro
NetSuite sync
What Field service apps on NetSuite runs on
React.js (web), Flutter (mobile)
Node.js, MongoDB
AWS
NetSuite
Plan a build like Field service apps on NetSuite for your business
- 30 minutes with the ScalaCode team
- What is realistic, what it costs and how long it takes
- You decide afterwards whether to build with us
