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Case study · Professional services

Telestop: an online platform for booking expert video consultations

ScalaCode built Telestop, a web application that connects clients with medical, legal and veterinary experts. Clients book and pay for consultations online, experts manage their schedules, and sessions run over integrated Zoom video.

ClientTelestop
IndustryProfessional services
ProductExpert consultation web platform
ExpertsMedical, legal and veterinary
The client

Telestop

Telestop set out to make expert advice easier to reach. The platform had to simplify booking consultations, help professionals manage their schedules, and host secure video consultations.

The challenge

Why booking an expert was hard

1

Clumsy appointment booking

Traditional booking methods were slow and inefficient for clients and experts alike.

2

No central, secure platform

Professionals had nowhere central to offer and manage their services securely.

3

Sharing documents safely

Clients and professionals needed a secure way to exchange documents before and during a consultation.

Telestop client account dashboard with upcoming appointments and a calendar, shown with the book appointment form and an appointment payment summary
The solution

Booking, video and payments in one web app

A Laravel web application with dashboards for clients, experts and administrators.

Telestop expert weekly schedule with consultation fee and time slots, shown with a client dashboard and the admin payout table
  1. 01

    Integrated video conferencing

    Consultations run over Zoom from inside the platform.

  2. 02

    Expert profiles and schedules

    Professionals set their services, fees and weekly time slots from their own dashboard.

  3. 03

    Online booking

    Clients choose a service provider, area of expertise and date, then track upcoming appointments.

  4. 04

    Secure payments and documents

    Payments and document sharing are protected to keep transactions and files confidential.

  5. 05

    Administrative backend

    Administrators manage consultations, providers and payouts from one panel.

The results

Expert consultations booked and held online

Clients book, pay for and attend consultations with medical, legal and veterinary experts in one place. Fayzaan, CEO of Telestop, says everything the team asked for was completed in a timely and efficient manner.

Zoom

video consultations built in

3 fields

medical, legal, veterinary

Tech stack

What Telestop runs on

Backend

Laravel

Frontend

Bootstrap, HTML5, CSS

Data

MySQL

Cloud and video

AWS, Zoom

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