Telestop: Bridging the Digital Divide for Expert Consultations

Business Requirements

In the wake of digital transformation, there’s a growing demand for remote access to expert consultations, be it medical, legal, or veterinary. Patients and clients are seeking convenient, online platforms to book appointments with professionals without the hassle of traditional methods. Additionally, they’re looking for seamless ways to interact with these experts via video conferencing and receive necessary documents, all while maintaining a high level of data security and user-friendliness. Moreover, service providers are eager for an organized platform where they can manage their schedules, offer additional services, and handle payments efficiently.

Business Challenges

Inefficient traditional appointment booking methods causing delays and inconveniences.
Lack of a centralized platform for medical, legal, and veterinary professionals to offer their services.
Absence of an integrated system allowing professionals to share essential documents and information with clients.
The need for an efficient administrative backend to manage users, content, finances, and more.

Business Solutions

To cater to these specific needs, ScalaCode worked with the client to conceptualize and develope "Telestop". This advanced web application serves as a bridge between clients and professionals. Utilizing Telestop, users can easily book appointments with medical practitioners, legal professionals, and veterinary experts. Not just that, the consultations are held through integrated Zoom video conferencing, ensuring a smooth interaction. Professionals can not only manage their schedules and services but can also securely share pertinent documents. Telestop's robust administrative features ensure streamlined management of users, content, payments, and more, all encapsulated in a user-centric design.

Key Features

Integrated Video Conferencing: Seamless Zoom integration allows clients and service providers to hold video consultations without switching platforms.
Comprehensive Service Provider Profile: Professionals can register, manage their schedules, list additional services, and set up payments.
Simplified User Experience: Clients can easily register, maintain their profiles, book appointments, and manage payments.
Robust Administrative Backend: Admin users have tools for homepage management, user management, content curation, and handling inquiries, payouts, and taxes.
Secure Payment Integration: A reliable payment system ensuring safe transactions for both service providers and clients.
Dynamic Availability Management: Professionals can effortlessly set their available days, slots, and additional services, optimizing their time and resources.

Technology Stack

Laravel
Bootstrap
HTML5/CSS
MySQL
AWS